PT Astra Graphia Tbk (Astragraphia) is a publicly traded information technology company with the most extensive service coverage in Indonesia. As the IT business pillar of the Astra Group, we provide holistic technology solutions for print and digital needs, serving businesses ranging from small enterprise to large corporations. Founded in 1975, Astragraphia has been listed on the Indonesia Stock Exchange since 1989.
As the main distributor of FUJIFILM Business Innovation in Indonesia, Astragraphia delivers integrated Document Solutions through two main pillars, Office Solutions and Business Solutions & Services. Office Solutions focuses on providing intelligent document management solutions, including multi-function devices (MFD) as well as laser printers in the categories of Single Function Printer (SFP) and Multi-Function Printer (MFP), including consumables. Office Solutions adopts a consultative Valued Services and Solutions (VSS) approach based on the latest Document Messaging Platform (DMP) technology, supported by a 3-Hours Downtime (3HDT) after-sales service to ensure customers’ operational realibility.
Complementing the device solutions, Business Solutions & Services delivers digital document management solutions that integrate multi-function device features with supporting software, including Print Management, Workflow Management, Intelligent Document Processing (IDP), and Document Processing (IDP), and Document Management System (DMS). The solutions are packaged into integrated solution bundles based on both vertical (industry solutions) and horizontal (job function) approaches to facilitate customers’ digitalization and business process simplification. These services include consultation, solution design, and implementation, encompassing the business scope of Managed Printer Services (MPS), Document Outsourcing & Communication Services (DOCS), Business Process Services (BPS), Intelligent Document Processing (IDP), and Document Management System (DMS).
In strategic alignment with world-class global partners, our Digital Solutions provides an integrated service stack that covers Digital Strategy and a comprehensive Digital ICT Foundation, including Next-Generation Infrastructure, Enterprise Business Applications, Managed Services, and Managed Operations. We remain at the forefront of digital transformation by delivering IT-based business solutions, covering hardware and software sales as well as implementation services (IT services). Specifically, AGIT IT Services includes Business Application Services, IT Managed Services, IT Operation Services, Cybersecurity, Cloud Services, and Infrastructure Services (EFH). In developing its services, AGIT collaborates with world-class strategic partners.